New CCR Electronic Delivery Options Means Serious Money Savings for Water Systems
Arkansas Rural Water Association (ARWA) members will be pleased to know the U.S. Environmental Protection Agency (EPA) has validated the option to electronically deliver Consumer Confidence Reports (CCRs). ARWA supports this movement and believes the expanded interpretation of the CCR Rule’s delivery options is in the best interest of membership.
In a memorandum released early January 2013, the EPA clarifies the requirement that water suppliers “mail or otherwise directly deliver” the report is not restricted to post office or hand delivery. The EPA indicates that certain forms of electronic delivery are in compliance with the regulation, so long as the system is providing the report directly to the customer and is making a “good faith effort” to reach those who do not receive communications through primary means.
» To download a PDF of the full memorandum, click here.
ARWA has heard members’ requests for the ability to provide CCRs electronically and has been actively advocating on your behalf to get this accomplished. We recognize that the electronic delivery option is more convenient and cost-effective, providing relief for rural and smaller systems on a budget. Additionally, taking advantage of the advancements in communications can increase readership and aid systems in providing more timely information to customers. ARWA will continue to support membership in their desire to more efficiently conduct business in ways that are both beneficial to the system and the customer. If you have any questions, please contact us at 501-676-2255.
The Arkansas Department of Health included the following related article in the Winter 2013 issue of the Arkansas Drinking Water Update, to read the full article, click here.
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